老舗旅館「加賀屋」接客の極意は 岡山

老舗旅館「加賀屋」接客の極意は 岡山

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The innermost secret of long-established store Japanese-style hotel "Kaga shop" service Okayama?

The "Okayama hospitality cramming school" where he plans for improvement of hospitality consciousness to the tourist who visits Okayama-ken (Sanyo Shinbun company sponsorship) held Sanyo Shinbun company in Okayama-shi Kita-ku Yanagi-machi at a ta hole on the 25th, and Oda yo Yukihiko in a long-established store Japanese-style hotel in Ishikawa-ken and Wakura hot spring "Kaga shop" (He gave up and pulled.) showed the innermost secret of the service a president (46) has grown for a long time.
Though 1450 people are a large Japanese-style hotel in sleeping accommodations, Kaga seller of 1906 year foundation is spangled with tenderhearted service successively for 35 years in the 1st place of total of "the Japanese hotel and 100 elections of Japanese-style hotel a professional chooses" (travel newspaper Arata company sponsorship). President Oda "carries to provide for the smiling face it's easy to speak to which and read visitor's needs accurately without exception" about a reason of evaluation, a catch is explained.
If it "was when the person who serves guests gave priority to his arrangements, and communication with a visitor wasn't enough, that the claim tends to occur on it", it was pointed out, and "It's the mission that hotel business entertains a guest and pours energy tomorrow. I had to make a hospitality (heart of hospitality) compatible with accuracy for it." was stated.
About 300 people attend a lecture. There was also a social gathering with which President Oda was surrounded.
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老舗旅館「加賀屋」接客の極意は 岡山

岡山県を訪れる観光客へのおもてなし意識の向上を図る「岡山おもてなし塾」（山陽新聞社主催）が２５日、岡山市北区柳町の山陽新聞社さん太ホールで開かれ、石川県・和倉温泉の老舗旅館「加賀屋」の小田與之彦（よしひこ）社長（４６）が、長年培ってきた接客の極意を披露した。
　１９０６年創業の加賀屋は、１４５０人収容の大型旅館ながら、こまやかなサービスで「プロが選ぶ日本のホテル・旅館１００選」（旅行新聞新社主催）の総合１位に３５年連続で輝いている。小田社長は、評価の理由について「話しかけやすい笑顔を心掛け、客のニーズを的確に読み取ることを徹底している」との受け止めを説明。
　その上で、クレームが起きやすいのは「接客する人が自らの段取りを優先したり、客とのコミュニケーションが足らない時だ」と指摘し、「旅館業は宿泊客をもてなし、明日への活力を注入するのが使命。そのためには正確性とホスピタリティー（もてなしの心）を両立させなくてはいけない」と述べた。
　講演会には約３００人が出席。小田社長を囲んだ懇親会もあった。
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「全庁挙げ人口減克服」知事表明 岡山

「全庁挙げ人口減克服」知事表明 岡山



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"The whole agency giving population decrease, conquest" governor expression Okayama

On the 24th, a February regular Okayama prefectural assembly begins the session. Lumping introduced 61 bills the first's general account budget in fiscal year 2015 at 705,570,000,000 yen, and Ibaraki Ryuta governor explained a suggestion reason. A governor expressed "He mentioned the whole agency and wrestled for conquest of a population decrease problem and continuous developed realization in a prefecture."
Related business of the local creation was being incorporated into the budget at first, and we assumed "Conversion to the society with which local energy supports growth in the whole country corrected Tokyo overconcentration and was desired." for a governor.
It was mentioned that it was collected overall with a supplementary budget in fiscal year 14 which corresponds to a national economic policy in case of budgetary process at first, and "Activation of regional economic and a cogon, oh, I was wrestling without a break for creation." were stated.
About fiscal year 15 which becomes the middle of the prefectural administration middle action plan which makes the educational revival and the industrial development a pillar "living way (I'm here.) putting plan" (14-fiscal year 16), "The thing which shows a visible outcome to inhabitant of a prefecture and has them realize a change is also important to the purpose to which a gear of virtuous cycle is turned.", I accentuated.
About education, "I have also begun to be out to the case which took back the environment that you can take the lesson calmly. Even if it'll take time, I have to accomplish the renaissance of education prefecture Okayama certainly.", the will was indicated.
I adjourn on the 25th and 26th. There is representatives' interpellation on the 27th. A session has decided 24 days until March 19.

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「全庁挙げ人口減克服」知事表明 岡山

２月定例岡山県議会は２４日、開会。７０５５億７千万円の２０１５年度一般会計当初予算案など６１議案を一括上程、伊原木隆太知事が提案理由を説明した。知事は「人口減少問題の克服と県の持続的な発展の実現に向けて、全庁挙げて取り組む」と表明した。
　当初予算案などに地方創生の関連事業を盛り込んでおり、知事は「東京一極集中を是正し、地方の活力が国全体の成長を支える社会への転換が求められている」とした。
　当初予算編成に当たっては、国の経済対策に対応した１４年度補正予算と一体的に取りまとめたことを挙げて「地域経済の活性化やおかやま創生に向け、切れ目なく取り組んでいく」と述べた。
　教育再生と産業振興を柱とする県政中期行動計画「生き活（い）きプラン」（１４～１６年度）の中間となる１５年度については「好循環の歯車を回すためにも、県民に目に見える成果を示し、変化を実感してもらうことが重要」と強調した。
　教育に関しては「落ち着いて授業が受けられる環境を取り戻した事例も出始めている。時間がかかろうとも、教育県岡山の復活は必ずやり遂げねばならない」と意欲を示した。
　２５、２６日は休会。２７日は代表質問がある。会期は３月１９日までの２４日間と決めた。
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岡山大など３大学で会場準備

岡山大など３大学で会場準備

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Okayama University is 3 universities, meeting place preparations

A meeting place was prepared on the 24th at the Okayama University Tsushima campus (in Okayama-shi Kita-ku Tsushima), the prefectural university (Kuboki, Soja-shi) and the Niimi public university (Nishigata, Niimi-shi) which become a test meeting place in Okayama-ken with the secondary test of national and public universities which starts on the 25th (the first term schedule) at the front, and students preparing for taking an examination visited in inspection.
A staff stuck an examinee's number on a desk in each classroom and recorded a subject of a test and time on a white board at Okayama University. A student preparing for taking an examination was comparing an examinee's number with a meeting place schematic of a bulletin board.
The boy of the Joto high school who takes an examination for Okayama University department of economics (18), "The result of which I think wasn't in by a national center test for university, I'd like to exhaust a force as the first step to achieve the target which becomes an official servant.", I spoke.
On the 25th, Okayama University, from 9:00am, a foreign language and a short essay. Niimi public university interviews a short essay from 10:30am science, mathematics and a short essay from 10:00am for a prefectural university. There is interview from 9:00am on the 26th for medicine of Okayama University and a department of dentistry.
Announcement of the result of the examination, the Niimi public large, March 5, Okayama University and a prefectural university are 6 days.
The extra bus with which a okaden bus ties the JR Okayama station western exit and Okayama University on the 25th, dispatch. As soon as the said 10:50 and from Okayama University become full both from the said 6:00 at 2:30pm at 7:00am from Okayama station, it's left.

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岡山大など３大学で会場準備

　２５日に始まる国公立大２次試験（前期日程）を前に、岡山県内で試験会場となる岡山大津島キャンパス（岡山市北区津島中）と県立大（総社市窪木）、新見公立大（新見市西方）で２４日、会場の準備が行われ、受験生らが下見に訪れた。
　岡山大では職員が各教室の机に受験番号を貼り付け、ホワイトボードに試験の科目や時間を記した。受験生は掲示板の会場配置図と受験番号を照らし合わせていた。
　岡山大経済学部を受験する城東高校の男子（１８）は「センター試験では思うような結果が出なかったが、公務員になるという目標を実現するための第一歩として実力を出し切りたい」と話した。
　２５日は、岡山大が午前９時から外国語や小論文など。県立大は午前１０時から理科や数学、小論文など、新見公立大は午前１０時半から小論文と面接を行う。岡山大の医、歯学部は２６日午前９時から面接がある。
　合格発表は、新見公立大が３月５日、岡山大と県立大が同６日。
　岡電バスは２５日、ＪＲ岡山駅西口と岡山大を結ぶ臨時バスを走らせる。岡山駅発は午前７時、同１０時５０分、岡山大発は午後２時半、同６時からいずれも満員になり次第出発する。
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